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Digital Transformation (DX) with AI | LLM | ChatGPT

Success Cases

Intumit打造中區國稅局AI智能客服 24/7稅務諮詢不打烊

由Intumit主導建置的中區國稅局智能機器人「AI小吉」正式在9月20日上線,活用對話式AI技術,提供民眾24小時全年無休的稅務諮詢服務,邁出稅務機關AI應用之重要里程碑。
民眾除了能利用電腦在Web介面上問答外,服務更支援RWD設計,在手機上也能與電腦上的使用體驗一致。此外,AI小吉還能記錄客服與機器人應答內容,追蹤及分析問答趨勢,利用機器學習提升服務品質,帶給民眾更好更便捷的智慧型服務。

中區國稅局官網:https://www.ntbca.gov.tw/

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iThome(中區國稅局即將搶先推出Chatbot,首波提供民眾遺產稅及贈與稅諮詢服務
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