Company ESG, History, & Awards

Intumit Corporation

About Intumit

Established in 1999, Intumit, Inc. is the leading artificial intelligence provider with more than 650 customers in Greater China area. Powered by self-developed core technologies like natural language processing, text mining, information extraction and deep learning, Intumit’s intelligent solutions can help enterprise customers extract business value from massive unstructured data.

Company's Belief System and Culture

Sustainable Development

Our company’s medium to long-term goals align with the United Nations’ Sustainable Development Goals (SDGs), committing to the promotion of ESG (Environmental, Social, Governance) sustainability principles across three dimensions: environmental, social, and governance.

Environment

We consider climate change and water management to protect the environment, conserve energy, reduce carbon emissions, promote Green AI, and save water. Committed to sustainability, we play a key role in conserving Taiwan’s ecology.

Society

We prioritize human rights, safety at work, and green supply chains to promote social value. Our efforts in energy conservation, carbon reduction, and the circular economy support community welfare and sustainable development.

Governance

Intumit enhanced corporate governance with two independent committees: Remuneration and Audit, ensuring robust oversight. Integrity in business operations remains crucial for stakeholders.

Professional, Comprehensive Experience

Drawing from professional and comprehensive practical experience, we provide customers with a full spectrum of technical and data services. We assist clients in unlocking the value of data, leveraging cutting-edge AI technology to meet their operational needs, and ultimately, creating maximum value for customers, employees, and shareholders.

Products and Technology

The company specializes in natural language processing, semantic analysis, and information extraction technologies. 

We create intelligent applications for diverse industries, offering high-value information software, system integration, and cloud services. 

Our flagship product, chatbots, focuses on automated customer service for banks and large corporations across e-commerce, finance, retail, media, education, healthcare, and more.

Product Sales Market Share

The company’s main customers include Yuanta Bank, Bank of Taiwan, Land Bank of Taiwan, Taishin International Bank, Hua Nan Commercial Bank, Shanghai Commercial & Savings Bank, First Commercial Bank, Bank of Yongfeng, Chang Hwa Commercial Bank, and others.

The company holds approximately 85% of the market share in the banking industry in Taiwan.

As of 2021, the distribution of product sales regions is approximately 93% in Taiwan, 6% in Japan, and 1% in Mainland China.

Company History

2023
Intumit Focuses on Generative AI to Capture Artificial Intelligence Business Opportunities
2023
2022
Intumit Wins Taiwan's "Microsoft Partner of the Year Award for Application Innovation"
2022
2021
Intumit, Inc. is listed on the Emerging Market starting February 3
2021
2020
On June 15, 2020, Intumit became a publicly traded company (stock code 7547)
2020
2019
Certified with ISO 27001 Information Security Management System
2019
2018
Officially listed on the Emerging Stock Board
2018
2017
Won the "Innovative Gold Award" at the 2017 Info Month Top 100 Innovative Products Awards
2017
2016
SmartRobot won the 23rd SME Innovation Research Award
2016
2015
Launched the SmartRobot intelligent customer service system using advanced artificial intelligence and natural language processing technology
2015
2014
The HoYa Real Estate Sentiment Information Convergence Platform has won the Big Data Computing Platform Group
2014
2013
Introduced the new generation knowledge management solution, Smart KMS 8, integrating cloud technology and mobility
2013
2012
Innovative application, pioneering layout on the Google Play Store
2012
2011
SmartKMS successfully deployed on the IBM Cloud Service Platform - PanGu
2011
2010
Established Shanghai Sima Information Technology Co., Ltd. to enter the mainland Chinese market
2010
2009
The next-generation upgraded knowledge management system, SmartKMS 2010, has been officially unveiled
2009
2008
Introduced WiSe, the intelligent search engine featuring an innovative multidimensional interface
2008
2007
Launched Smart KMS Knowledge Management System 5.0, integrating Web 2.0 application technologies
2007
2006
SmartKMS Knowledge Management System won the 2006 IT Application Innovation and Entrepreneurship Award
2006
2004
SmartKMS 4.5 was awarded the Outstanding Information Application and Product Award as well as the Digital Content Product Award
2004
2002
SmartKMS 3.0 product received the Taiwan Innovative Software Product Award from the Ministry of Economic Affairs in 2002
2002
2001
Integrated related products and launched the SmartKMS 1.0 knowledge management solution
2001
2000
Launched SmartContent, a data relevance engine, to enter the content management market
2000
1999
Intumit was officially founded in Taipei by its founder, Dr. Chen Lizong
1999

Intumit's Awards and Certifications

1

FY23 VesutoISV Partner Award

In 2023, awarded the Microsoft Taiwan FY23 VesutoISV Partner Award

2

ISO 27001 Information Security Certification

In 2019, Intumit was awarded the ISO 27001 Information Security Certification

3

Golden Innovation Award – 3rd Place in Smart Applications

In 2018, the "SmartRobot Solution - Intelligent Dialogue Solution" won the 3rd place in the Golden Innovation Awards for Smart Applications.

4

2017 Innovation Gold Award

Awarded the highest honor, the "Innovation Gold Award," in the 2017 Top 100 Innovative Products Awards

5

Azure Annual Best Growth ISV Partner

In 2017, Intumit was honored with the "Microsoft Azure Annual Best Growth ISV Partner" award
6

Gartner: Cool Vendor in Analytics

In 2017, Intumit was recognized by Gartner as a Cool Vendor in Analytics in the Greater China Region
7

The 23rd SME Innovation Research Award

In 2016, SmartRobot won the 23rd SME Innovation Research Award

8

2016 Innovation Gold Award

In 2016, Intumit won the Top 100 Innovative Products Award - "Innovation Gold Award"

9

Top 100 Innovative Products Award

In 2014, Intumit received the Information Month's "Top 100 Innovative Products Award"

10

Winner of the Tenth Golden Penguin Award

Intumit's mobile application won the Gold Penguin Award in the tenth edition

11

Ninth Gold Award

Intumit received the Innovation Talent Award at the Ninth e-21 Golden Web Awards, representing the highest honor, the Gold Award

12

Outstanding Youth Innovation Award

In 2008, Intumit's General Manager was awarded the Outstanding Youth Innovation Award in the Industry Science and Technology Development Awards by the Ministry of Economic Affairs

13

Digital Content Product Award from the Industrial Development Bureau of the Ministry of Economic Affairs

In 2008, the patent knowledge management system SmartKMS-ICM once again won the Digital Content Product Award from the Industrial Development Bureau of the Ministry of Economic Affairs.

14

Recognition from the Department of Technology of the Ministry of Economic Affairs for Industrial Innovation Achievements

In 2007, Intumit's SmartKMS-ICM (Intelligent Capital Management System) received recognition from the Industrial Innovation Achievement Award by the Department of Technology of the Ministry of Economic Affairs
15

1st place in the RFID Service Industry Innovative Application Design Competition

First place in the 2006 RFID Service Industry Innovative Application Design Competition, Corporate Category
16

2006 IT Application Innovation and Entrepreneurship Award

Winner of the Best Solution in the Business Applications category at the 2006 IT Application Innovation and Entrepreneurship Award

17

CMMI Level 3 Appraisal

CMMI Level 3 appraisal in 2005

18

Information Month Outstanding Information Application and Product Award

In 2004, SmartKMS 4.5 Knowledge Management System was awarded the Outstanding Information Application and Product Award from the Information Month

19

2004 Taiwan Digital Content Product Award

In 2004, SmartKMS 4.5 Knowledge Management System was awarded the Taiwan Digital Content Product Award by the Ministry of Economic Affairs

20

2003 Taiwan Digital Content Product Award

In 2003, SmartKMS-ICM (Intelligent Capital Management System) was awarded the Taiwan Digital Content Product Award by the Ministry of Economic Affairs
21

2002 Taiwan Innovative Software Product Award

In 2002, SmartKMS 3.0 Knowledge Management System was awarded the Taiwan Innovative Software Product Award by the Ministry of Economic Affairs