The AI voice reservation system, developed jointly by LINE and Intumit, simulates human-like conversations and integrates with the Inline online reservation system. This allows small and medium-sized restaurants across Taiwan to save on labor costs while providing users with a 24-hour AI voice reservation experience.
Taiwan Microsoft partner, ShuoWang Information, has successfully expanded AI voice booking and AI ride information inquiries for LINE TAXI and Taipei Metro through the combination of Microsoft Azure OpenAI services and LINE CLOVA Chatbot. This achievement has enabled the provision of convenient smart services in various scenarios.
Intumit SmartRobot, leveraging our over 20 years of experience in the enterprise conversational AI field, helps TSMC automate many tedious HR tasks on Microsoft Teams.
Leveraging Microsoft Teams, which can integrate a vast amount of collaborative information, can significantly streamline business operations. When combined with third-party applications like SmartRobot developed by Intumit, this conversational AI platform can further support process automation and push notifications, injecting innovation into enterprises. By using AI in conjunction with the Microsoft Teams platform, businesses can proactively introduce innovative automation into various workflow processes, giving them a competitive edge.
By employing HR intelligent assistants, it's possible to facilitate employee self-service, automate leave processes, and enhance new employee onboarding. Through the internal application of ChatBots, this approach can address 80% of inquiries, reduce data search time by 60%, and swiftly integrate Microsoft services, ultimately creating a comprehensive automated workflow.
Intumit's enterprise conversational AI platform incorporates a mechanism for human curation to perform final quality checks, ensuring that the content delivered to end-users is accurate. It also includes guided prompting to assist ChatGPT in generating effective responses. This approach helps guarantee the correctness of answers and enhances the overall user experience.
The Intumit team will continue to introduce state-of-the-art AI technologies for clients across various industries. This commitment aims to refine conversational services both internally and externally, assisting enterprises in accelerating their digital transformation.
