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Intumit, BELLSYSTEM24, and TechMatrix to Provide “CRM Next”, a New Innovative Marketing Service based on Customer Insight Analysis for the Taiwanese Market

TechMatrix, BELLSYSTEM24, and Intumit jointly developed CRM Next, an innovative marketing service to comprehensively enhance the results of marketing activities. By engaging with end customers through various channels such as SNS, chat, and telephone, contact center can collect and analyze customer insight and then utilize the insight to promote content more precisely.