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Intumit Conversational AI Platform Wins IT Matters Award
Guided by the Ministry of Digital Affairs and organized by the Information Management Association (IMA), the inaugural "IT Matters Awards" ceremony concluded successfully on October 18th. Intumit, a leading domestic conversational AI company, developed an enterprise conversational AI application service platform that garnered the highest honor, the "IT Matters Awards – IT Matters Product/Project Award."
Guided by the Ministry of Digital Affairs and organized by the Information Management Association (IMA), the inaugural “IT Matters Awards” ceremony concluded successfully on October 18th. Intumit, a leading domestic conversational AI company, developed an enterprise conversational AI application service platform that garnered the highest honor, the “IT Matters Awards – IT Matters Product/Project Award.”
The “IT Matters Awards” featured a distinguished panel of over 50 judges from industry, government, and academia. Its primary objective was to recognize enterprises fostering IT-friendly environments and innovative applications of IT technology. After rigorous months of initial and secondary evaluations, Intumit emerged triumphant amid fierce competition from hundreds of top-tier companies, showcasing rich customer use cases across various industries. Intumit’s enterprise conversational AI platform not only meets the demand for intelligent services within and outside organizations but also assists clients in realizing intelligent transformation. Its clientele spans diverse sectors, including finance, insurance, retail, transportation, government, manufacturing, healthcare, and more, facilitating digital transformation and AI innovation across industries.
Aligned with the rise of large language models and driven by the ChatGPT trend, Intumit’s conversational AI platform seamlessly integrates various large language models into its system. Clients can choose models based on contextual needs, and a robust human-machine collaboration mechanism ensures that virtual assistants not only possess more human-like conversational understanding but also guarantee the secure delivery of highly trustworthy AI applications for enterprises. Leveraging over 20 years of technical expertise in information retrieval, Intumit further enhances the precision and accuracy of AI responses, providing various prompt functions to alleviate the burden on enterprise AI training personnel and expedite the adoption of conversational AI applications.
Beyond the successful integration of core AI engines with different state-of-the-art large language models, Intumit’s conversational AI platform achieves cross-domain fusion in its front-end interactive interface. Whether using the LINE app for mainstream consumer interactions or Microsoft Teams for internal corporate communication and collaboration, Intumit’s platform seamlessly integrates and interacts. For instance, future service requests from consumers via a company’s LINE official account can be directly addressed and handled by service personnel on Teams. In terms of backend enterprise system integration, including Oracle, SAP, Salesforce, or an enterprise’s proprietary internal systems, Intumit’s conversational AI platform exhibits the capability to seamlessly connect. In the future, the platform aims to offer an all-encompassing solution for enterprises, eliminating concerns about redundant investments in frontend interactive interfaces or backend system and data sources. The flexible selection of large language models for AI core design further ensures that enterprise clients stay at the forefront of IT investments in the ever-evolving landscape of AI technology.
In the era of rapidly advancing AI technology, Intumit’s conversational AI platform stands out as a superior solution. Combining large language models and generative AI, the platform empowers enterprises to establish innovative conversational AI services swiftly using a No code/Low Code approach. Its applications span various industries, supporting multiple languages and communication channels. Successful cases currently include over 80% of domestic banks; leading companies in the global semiconductor industry. The platform has been adopted by major companies in Japan, including the largest company in power supply, automotive electronics, and medical insurance. Starting from 2023, Intumit has successfully expanded into the ASEAN region, offering services to customers in markets such as Thailand and Vietnam. Intumit is dedicated to facilitating digital transformation for businesses, integrating AI into various IT applications, and providing employees and customers with intelligent and innovative experiences. Intumit – Leading the future of AI together with you!