Intumit has harnessed the power of Azure AI to create Chatbots with multiple applications, serving as a versatile assistant for HR, IT, production lines, and procurement

From initially focusing on outward-facing customer service marketing, in the past two years, there has been a shift towards deepening integration within enterprises. By harnessing Microsoft services such as Teams, Power Automate, Power Platform, Viva, and others, a system-assisted platform has been created. This platform has paved the way for the development of applications like HR intelligent assistants, IT helpdesks, production line process assistants, and procurement assistants, among others.

化身HR、IT、產線到採購的萬能助理，Intumit用Azure AI打造ChatBot的N種應用

ChatGPT自2022年11月問世後，對話式AI服務便快速在全球掀起熱潮，包括半導體龍頭台積電在內等多家台灣企業，皆選擇運用AI打造自動化智慧互動諮詢應用，以提高工作及服務效率。

Microsoft x Intumit: https://news.microsoft.com/zh-tw/features/azure-ai-chatbot/

專注企業對話式AI服務已超過20年的Intumit，以微軟AI為核心打造的智能機器人（SmartRobot）解決方案，如今已累積超過600家客戶，遍佈金融、政府機關、調研組織、學校、零售、高科技製造、航空等各個產業，且應用模式也越來越多元化，從一開始以對外的客服行銷為主，到近二年深入企業內部流程，整合Teams、Power Automate、Power Platform、Viva等微軟服務，打造單一系統輔助平台，發展HR智能助理、IT Helpdesk、產線流程助理、採購助理等應用，讓員工可以自主諮詢及流程控管自動化，協助企業加速達成轉型目標。